Here are some pictures of the registers from our second apartment.
Makes you want to live at these apartments, right?
So once again we were homeless and staying at a hotel. {i should have booked the Great Wolf Lodge} This time we stayed at the airport Hyatt in between two of the terminals. We could sit and watch all of the airplanes taking off and landing. It was pretty cool.
The apartment complex insisted on taking another mold test even though we were getting out of our lease. {whatever floats your boat, i suppose} It didn't matter either way to me, I was getting out of that hell-hole. Bryan really wanted to be at the mold sampling but the doctor had called and told us that Kael's lung x-ray had some "virus-like" qualities about it. We were confused as to why he has had a virus for 15 weeks...hmmm I think it's the mold. I wasn't sure what questions to ask with all of the right vocabulary so he decided to come. The night before Kael had woken up claiming that he was having trouble breathing and coughing horribly. So I was anxious to hear what the doctor had to say. This was the fourth time that Kael was being seen for this problem. We told her all about our mold problem and how he had gotten better when we were at the hotel. She said he most definitely was having a reaction to the mold.
We ended up finding a place to live that day and it was actually available the next day. We had looked at these apartments several times before and I loved them but they were always out of our price range. But, prayers were answered and they were running a special on the floor-plan we wanted and they actually had one available. We were so happy and relieved.
On Saturday we got energized with some donuts from our favorite shop and went to work. We were moving again...for the second time in a week.
I was ticked....naturally. I just started throwing things in boxes. Not very organized, I know...but I had to work fast. Our home teacher sent out an email at 10:00 p.m. to our ward explaining that we needed help early the next morning. We were very surprised and humbled to see five ward members ready and willing to help. We belong to such a wonderful ward and I am so grateful for that. We were able to move out pretty quick with all of the help. I still was in shock that we were moving...again the second time in a week.
After we moved out they told us that we would not be getting our previous months rent back until the mold test came back. We didn't really care about the mold test in the new apartment it had nothing to do with our previous months rent. They insured us that our first apartment had been cleared for mold when actually it hadn't. Their maintenance team then missed it two more times plus the air duct cleaning guy and not to mention our mold guy we hired. They failed us several times and made my family sick. I believe it is the least that they can do...and especially after making us move twice in one week. So we waited for the test results to come back over the weekend. We were supposed to hear from them on Monday. She called us at 5:30 that night and said that they hadn't received the report yet and said she would call us first thing Tuesday morning. Well the morning came and went and so did the afternoon. So Bryan called the site manager and asked her what the results were. She claimed that there was more mold spores outdoors than indoors {
which is how they determine if it is positive or negative. there should always be more outdoors.} She said that there were a few that were high and they were looking into them. We were confused and asked for a copy of the report. She said that she couldn't give us a copy of the report. We both thought that this sounded shady. Bryan demanded that he see the mold report because we had a lease in that apartment, our stuff was in that apartment, and we were exposed to the mold in that apartment....we deserve to see what's on that report. She told Bryan that the he would have to speak with the management company's manager. Anyways, the next day the lady from the management company called Bryan and spoke with him and tried everything she could to try and convince him that they made no mistakes and that they were liable for nothing. The conversation was nothing short of a comedic routine and she proved to Bryan that she wasn't even qualified to run a lemonade stand.
Here are some of the "classic" things that she said:
- "Bryan, you can't expect my maintenance department to find mold during a mold inspection. They are not mold specialists or trained professionals." {yep, sounds a bout right. judging by how the complex looks and how things are fixed. this is concerning on many levels. my first thought is...why are these maintenance-goons, who are not "trained professionals" and/or "mold specialists" suddenly becoming a mold removal team and sent to "clean" up the mold.}
- "You can't have access to this mold report because it doesn't concern you and it's our property." {that doesn't sound like they are hiding anything at all, right? and how doesn't it concern me? i was the one who found it. i was the one who lived there. she really should say things in her head before she says them out loud.}
- "We've never dealt with a problem like this before, Bryan" {which we know is a lie. a girl in my ward made them terminate her lease because her family was sick from a wall covered with black mold behind the refrigerator...in which the "maintenance man" nailed a board and caulked over the black mold for a quick fix. real legit, my friends}
- "I hypothesize that your moldy furniture infected my apartment's ventilation system." {this is the craziest thing i have ever heard. once again, i can't believe that when she said this in her mind she thought it sounded smart...and then said it out loud.}
And this is where it gets good people. All you "mama bears" out there...get your claws out. You're about to climb through the computer screen.
" What your number one priority should be right now, Bryan is taking care of your moldy furniture so your sick kiddos can get better."
Oh yes, she went there. Right now you're probably clawing at your screen...so lets break this down. First of all, my furniture is brand new. Second of all, it is nice and leather. Third, how would my furniture cause that much mold build-up...let alone cause mold in my neighbors apartment and cause mold build-up in just 4 days in the new apartment? Fourth, that is impossible. Sixth, you're really digging now. And finally seventh, as a good friend pointed out....if their air ventilation system was good enough to suck spores off of your couch and redistribute them through the vents...I should sue because it could have sucked up my children.
The nerve of this woman...so manipulative, so deceitful, such a liar. My children have been healthy and happy up until we moved into her "well-kept" apartment complex. You have a mold problem my friend and it made my children and family sick. This is no one's fault but your companies. Due to their negligence and poorly managed and operated company they are not only making my family ill but are affecting the lives of others who live at their complex. What they're doing is criminal.
We are talking to a couple different lawyers about the situation and have also contacted the media. We haven't heard anything back yet. If anyone out there has some contacts or can get our story heard, that would be so helpful. I feel as if it is my duty to alert people of this monstrous activity.
I am so glad that we demanded what we did. We demanded that they put us in a hotel while they tested the mold. Our upstairs neighbor wasn't as forceful. They came and "cleaned" up the mold while his family still lived in the apartment. When he asked if they would be testing it for mold that manager told him that "we're not testing mold at this time". As if he is at McDonalds and they have stopped serving Big Macs or something. This is mold people. How do you know that this mold that you "cleaned" up wasn't toxic? We had levels of mold that Bryan's mold inspector friend from Utah had never seen so high.
I cannot believe how negligent these people are. They are in the business of providing homes for people...safe homes....and they are failing horribly.
I am grateful we got out...and magically my children are better. I haven't heard Kael cough in days. I feel like I can breathe again. Bryan doesn't sound like he is going to cough up a lung. Peyton isn't throwing up or having bloody noses. We are healthy. Even with my "moldy furniture" {she is so stupid}
It has however, taken a toll on my children. Living in three different houses in three weeks can be a problem for little children. They are not sleeping through the night and scared of everything. It has made Peyton very anxious and brought out OCD behaviors. {which might make me crazy...wait..they have made me crazy} The last four weeks of my life have been the hardest weeks of my life. I have never felt so stressed. Hopefully now things will quiet back down.
The fight is not over. I WILL see that mold inspection report. But at least I have somewhere safe for my family to live.